Complete single ebook covering Part A Employability Skills and Part B Vocational Skills with notes, important questions and solved previous year questions.
📘 Complete Tourism & Hospitality Ebook
All units of Part A and Part B combined in one structured ebook with concise notes, important exam questions and fully solved previous year papers (2020–2026) for final revision.
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Part A: Employability Skills
| Unit | Topic |
|---|---|
| Unit 1 | Communication Skills |
| Unit 2 | Self-management Skills |
| Unit 3 | Information & Communication Technology Skills |
| Unit 4 | Entrepreneurial Skills |
| Unit 5 | Green Skills |
Part B: Vocational Skills
| Unit | Topic |
|---|---|
| Unit 1 | Etiquette & Hospitable Conduct |
| Unit 2 | Gender & Age Sensitive Service Practices |
| Unit 3 | Health & Hygiene |
| Unit 4 | Safety at Workplace |
| Unit 5 | Learn a Foreign or Local Language(s) including English |
| Unit 6 | Customer-centric Services |